We make it our absolute mission to give our clients the highest levels of customer service throughout the whole process of creating your kitchen, from start to finish. The journey we take together has been carefully thought-out to ensure that we truly understand what you’re looking for and so that you remain involved at every stage of your kitchen’s creation. The map below highlights the 6 stages of the journey we would love the opportunity to take you on…
- Contact us and book your design appointment at your local TBKC showroom.
- Visit our Sussex or Essex showroom where we’ll introduce you to some of our kitchen styles highlighting the quality of our ranges.
- We listen to your ideas regarding the overall design ethos for your new kitchen.
- We take a detailed design brief considering all elements of the design of your new.
- We require information regarding budget & timescales for your project.
- Designer creates basic design, layout and costing for your project.
- Presentation meeting with designer to present the provisional design and costing.
- Designer takes comprehensive notes of your thoughts.
- To proceed to full interior design concept for your kitchen project we ask for a 10% deposit payment.
- We develop a full interior design concept for your kitchen space including furniture, worktops, appliances, colours, textures, flooring, lighting, colours and finishes.
- We present a full concept for your kitchen in a further appointment at our showroom.
- We provide full 3D photo realistic designs including all elements.
- Once all is agreed and payment is received, we provide full technical drawings including plan and elevations with M&E notes for your builder if it is part of a larger project.
We Manage & Install
- We arrange a pre-installation site visit with your installer and your dedicated Project Manager where we check all technical details.
- We schedule your kitchen installation including all related works.
- Your installer begins works and your dedicated Project Manager manages all aspects of the installation providing regular feedback.
- Final project sign off meeting with designer.
- You enjoy your beautiful new kitchen!
- We are available to support you at any time.
- Call from designer to make sure you’re happy with your kitchen after 3 months.
- Installation is guaranteed for 5 years.
- Kitchen furniture is guaranteed for 10 years.
Book Your Free Design ConsultationStart Your Journey
Katie & Kevin, Sussuex
“The Brighton Kitchen Company have created the most amazing, unique space for me and my family. The designer invested a huge amount of time on our project: consulting, researching products and amending plans according to our needs. Chris regularly visited the site to check on progress and to ensure the work was being carried out to a high standard. The fitters were dedicated and took on board any challenge that the design warranted. All in all, I cannot recommend them enough!”
Nothing is more important to us here at The Brighton Kitchen Company than the satisfaction of our clients. We have an ongoing commitment to improving our service and ensuring that every aspect of what we do is nothing short of perfect. We feel that the incredible testimonials & reviews from our clients are an absolute testament to that.
You see, we’re not just another kitchen retailer. Far from it in fact. Every kitchen we create is absolutely unique and tailored to each of our client’s exact needs. No detail is overlooked and quality is quite simply never compromised.
Truly getting to know our clients and fully understanding what is is they are looking for is paramount to what we do. When you choose The Brighton Kitchen Company for your project, we’ll work with you closely throughout every stage of the process to ensure that we get every aspect of your dream kitchen absolutely right.
If you’re currently looking to transform your kitchen, our gallery is the perfect place to see some of the stunning projects which our team have created for people, just like you throughout Sussex, Essex & Kent, who want more from their kitchen. You can view some of our projects now by clicking here.